To report a claim, call: 1-800-679-1438
When calling, please have the following information available about your failed household system or failed appliance:
- Make
- Model
- Problem/symptoms
For All Other Customer Support
Call 1-800-679-1438
Our Service Promise to You:
- We will repair your covered household mechanical system or appliances to your satisfaction. See our 6-way satisfaction guarantee.
- Our typical response time is 1-2 business days.
- All repairs are guaranteed for 60 days.
- If we can't fix a covered household mechanical system or appliance, we'll replace it.*

