Download the full service agreement.
Please choose your state from the dropdown menu to access the correct service agreement.
Our Service Promise to You:
- We will repair your covered household mechanical system or appliances to your satisfaction. See our 6-way satisfaction guarantee.
- Our typical response time is 1-2 business days.
- All repairs are guaranteed for 60 days.
- If we can't fix a covered household mechanical system or appliance, we'll replace it.*

